Privacy Policy

Company Name: RANKVAULT LIMITED
Website: https://rankvault.co.uk
Email: info@rankvault.co.uk
Location: 2 Frederick Street, London, WC1X 0ND, United Kingdom

1. Introduction

At RANKVAULT LIMITED, your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or otherwise interact with us. We are committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following types of personal data:

2.1 Personal Information

Full name
Email address
Company name
Contact number (if provided voluntarily)
Billing address and transaction information

2.2 Website and Technical Data

IP address
Browser type and version
Pages visited and time spent
Device type and operating system
Referring website and source

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include:

Session Cookies (for navigation)
Analytics Cookies (e.g., Google Analytics)
Marketing Cookies (e.g., for remarketing ads)

You may disable cookies via your browser settings, but this may impact your user experience.

3. How We Use Your Information

We collect and use your data for the following purposes:

To provide and manage our SEO services
To process payments and send invoices
To send service updates, marketing emails, and newsletters (if you opt-in)
To improve website functionality and content relevance
To comply with legal obligations or protect our legal rights
To personalize the user experience through analytics

4. Legal Basis for Processing

We rely on one or more of the following legal bases to process your data:

Consent (for newsletter subscriptions or marketing)
Contractual necessity (when you purchase a service)
Legal obligation (for invoicing and accounting)
Legitimate interests (to improve our services and monitor performance)

5. Data Sharing and Disclosure

We do not sell, rent, or trade your data. However, we may share your information with:

Service providers (e.g., payment processors, email services, hosting platforms)
Analytics and marketing partners (e.g., Google, Meta, Hotjar)
Legal authorities when required by law or legal proceedings
Business partners under strict confidentiality for service execution

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. International Data Transfers

While our primary operations are based in the UK, some third-party services we use may process your data in countries outside the UK/EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your information.

7. Data Retention

We retain personal data:

For as long as needed to fulfill the purpose it was collected for
For the duration of any ongoing service agreement
For up to 7 years where required for legal, tax, or audit purposes

After this period, your data will be securely deleted or anonymized.

8. Your Rights Under GDPR

You have the right to:

Access your data
Rectify inaccurate or incomplete data
Erase your data (“Right to be Forgotten”)
Restrict or object to processing
Data portability (receive data in structured format)
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at: info@rankvault.co.uk

9. Data Security

We take data protection seriously and implement the following measures:

SSL encryption for all site traffic
Secure cloud-based hosting with access control
Regular website security audits and backups
Staff confidentiality agreements and limited data access internally

Despite our efforts, no system is entirely foolproof. We encourage users to keep their own credentials secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their policies before interacting with their services.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and where appropriate, notified via email. You should check this page periodically to stay informed.

Last updated: June 2, 2025

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

📧 Email: info@rankvault.co.uk
📍 Address: 2 Frederick Street, London, WC1X 0ND, UK
🌐 Website: https://rankvault.co.uk